Privacy policy.

VWell Wellbeing Studio ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and store your personal information.

1. What Information We Collect

We may collect and process the following data:

  • Name and email address (e.g., when booking classes or contacting us), phone number and date of birth is optional

  • Health or wellbeing information relevant to classes or workshops (voluntarily provided)

  • Payment details (processed securely via third-party providers)

  • Website usage data via cookies (see below)

2. How We Use Your Information

We collect your data to:

  • Book and manage your classes, workshops, or memberships

  • Communicate with you about your bookings, account, or studio updates

  • Send occasional newsletters and promotions (only if you opt in)

  • Improve our website and customer experience

3. Sharing Your Data

We will never sell your data. We may share limited information with trusted third parties who help us run our business, including:

  • Momence – for bookings and class management

  • Stripe or PayPal – for secure payment processing

  • Google Analytics – to understand how visitors use our site

  • Email marketing tools – through Squarespace and Momence (if you’ve subscribed to our newsletter)

These services are all GDPR-compliant and only process your data as necessary.

4. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To make a request, just email us at: victoria@vwell.co.uk

5. Cookies

We may use cookies to improve your browsing experience and analyse traffic using tools like Google Analytics. You can adjust your cookie settings in your browser at any time.

6. How We Keep Your Data Safe

We take data protection seriously and use appropriate measures to secure your information. This includes secure booking systems, encrypted payments, and limiting access to your data.

7. Contact Us

If you have any questions or concerns about your data, you can contact us at:
📧 victoria@vwell.co.uk